Training and Quality Improvement Specialist

Dunwoody, GA

Full Time

Mid Level

NANA Healthcare Management manages multiple behavioral health and detoxification treatment centers within the behavioral health industry. With a focus on evidence-based, client-centered treatment programs that offer clients with all levels of need therapeutic interventions in a warm, welcoming environment, NANA Healthcare Management aims to provide clients with care that meets them where they are at and helps them "Be the great person they were always meant to be."

NANA Healthcare Management is seeking a Training and Quality Improvement Specialist to ensure regulatory readiness across all facilities in a behavioral health setting.

Schedule: 8:30am-5:00pm
Pay: $55,000 - $60,000 annually
Type: Full-time

The Training and Quality Improvement Specialist develops and delivers educational content focused on compliance, documentation standards, and quality improvement initiatives in a behavioral health setting.

Knowledge and Training:

Adhere to Confidentiality requirements as outlined in 42 CFR, Part 2.
Must have the ability to interact with staff in a professional manner.
The ability to handle stressful and demanding situations
Demonstrated experience creating and delivering clinical and documentation training in behavioral health settings.
Familiarity with Joint Commission, DBHDD, and DCH requirements for documentation and quality.
Knowledge of adult learning principles and competency-based training models.
Ability to develop training modules, orientation packets, and skill assessments.
Experience in analyzing documentation trends and translating data into performance improvement plans.
Skilled in developing staff support materials including workflows, policies, and audit tip sheets.
Strong understanding of clinical models including trauma-informed care, ASAM criteria, and golden thread documentation.
Proficient in MS Office, Excel, learning management systems (LMS), and EHRs like Kipu, EPIC, or Care logic.

Job Responsibilities:

Design and deliver training on documentation and compliance.
Coordinate onboarding education for clinical and nursing staff.
Develop materials based on audit findings and risk trends.
Lead live training and virtual workshops.
Track staff compliance with training requirements.
Work with Directors to target training on recurring issues.
Review and revise educational content regularly.
Collaborate with the Compliance Manager on the training calendar.
Maintain training logs and sign-in sheets.
Prepare training reports for leadership.

Qualifications:

Master's degree in Social Work, Counseling, or Education
3+ years of experience in training, education, or compliance support
Preferred: LCSW, LPC or equivalent in Georgia

Benefits:

Paid time off
Paid Holidays
Health insurance
Dental insurance
Vision insurance
Life insurance
Team-oriented work environment

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NANA Healthcare Management, LLC

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Training and Quality Improvement Specialist

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